At Miss Désir, each order is prepared with care and intention. Please review the information below regarding processing, shipping, and delivery.

Order Processing

  • All in-stock orders are processed within 1–5 business days.

  • Pre-order items are shipped according to the estimated timeline provided at checkout.

  • During collection launches, promotional periods, or high-volume seasons, processing times may be slightly extended.

  • Once your order has been dispatched, you will receive a confirmation email containing tracking information.

  • Delivery estimates are approximate and may vary depending on the shipping carrier.

Shipping & Delivery

Domestic Shipping (United States)

  • Shipping is available within the United States.

  • Delivery typically takes 3–7 business days, depending on your selected shipping method and destination.

  • Shipping rates are calculated at checkout.

International Shipping

  • Available to select destinations.

  • Delivery timelines vary by country and are subject to customs clearance procedures.

  • Customers are responsible for any applicable customs duties, taxes, or import fees required by their country.

  • Miss Désir is not responsible for delays caused by customs inspections or clearance processes.

Order Tracking

  • Tracking information will be provided via email once your order has shipped.

  • Please allow up to 24 hours for tracking updates to appear within the carrier’s system.

Cancellations

  • Orders cannot be canceled once confirmed.

  • To request a cancellation prior to shipment, please contact Customer Service at bymissdesir@gmail.com

  • Cancellation requests are not guaranteed, and you will be notified if your request has been approved.

Customer Responsibility & Delivery Liability

Customers are responsible for providing accurate and complete shipping information at checkout and for ensuring a secure delivery location.

Miss Désir is not responsible for:

  • Orders shipped to incorrectly provided addresses

  • Lost or stolen packages marked as delivered

  • Shipping carrier delays

  • Customs clearance delays

  • Refused deliveries

Refunds or reshipments will not be issued in these circumstances.