At Miss Désir, we are committed to providing exceptional quality and the highest standard of service. If you are not completely satisfied with your purchase, you may return your item(s) within 14 days of delivery for a refund, subject to our return policy.
Return Eligibility
To preserve the integrity of our collections, all returned items must be:
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Unworn, unused, and in pristine condition
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With original tags attached
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Returned in the original packaging
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Accompanied by proof of purchase
Items that do not meet these standards will not be accepted.
Return Address
Returns should be sent to:
22 North Dean Street
Englewood, New Jersey 07631
Return Shipping & Restocking Fee
Return shipping costs are the responsibility of the customer. We recommend using a secure, trackable shipping service to ensure safe delivery.
Please note that all approved returns are subject to a $4.99 restocking fee, which will be deducted from your refund amount.
Non-Refundable Items
The following items are considered final sale and are not eligible for return:
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Sale items
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Gift cards
Exchanges
To ensure the most efficient service, we recommend returning your original item and placing a new order for your desired piece once your return has been approved.
Refunds
Once your return has been received and carefully inspected, you will be notified regarding the status of your refund.
If approved, refunds will be issued to your original method of payment within 10 business days. Please allow additional time for your financial institution to process and post the transaction.
If you have any questions regarding returns, please contact us at: